Frequently Asked Questions

  • We provide a live pop-up Dutch pancake station with an irresistible range of toppings for private functions, corporate events, and market stalls. Whether it’s a wedding, birthday, office party, or festival – we bring the pancakes to you!

  • We cater to all types of private and corporate events – weddings, birthdays, office parties, product launches, community events, and more. No event is too big or too small!

  • Check out our ‘Market Stalls’ highlights on Instagram to see where we’re popping up next.

  • We recommend booking as early as possible to secure your preferred date – especially during busy periods. Some clients book up to a year in advance. Last-minute enquiries are welcome too, and we’ll always do our best to accommodate.

  • You can book by messaging us on Instagram or emailing info@pancakeparlour.org – we’ll guide you through the rest.

  • Yes – a 20% non-refundable deposit is required to confirm your booking. The remaining balance is due on the day of your event, before service begins.

  • Our pricing depends on several factors such as the event location, guest count, and duration of service. For a personalised quote, just get in touch with us directly.

  • Absolutely! We offer a wide variety of toppings and sauces, and you're welcome to tailor the selection for your event. Let us know your preferences, and we’ll send over our Toppings & Sauces Brochure to help you build your ideal pancake menu.

  • Yes! All pancakes are freshly made to order in front of your guests. It’s fun, interactive, and delicious.

  • We need a minimum area of 2m x 2m and access to a standard plug socket within 10 metres of our setup.

  • Yes – we hold public liability and product liability insurance up to £5 million.

  • Yes – all our electrical equipment is fully PAT tested for safety.

  • Yes, we are certified in the following:

    Level 2 Food Hygiene & Safety

    Level 2 Allergy Awareness

    Level 2 HACCP (Hazard Analysis and Critical Control Points)

    We’re also in the process of obtaining our official food hygiene rating.

  • We do our best to accommodate all dietary needs and allergens. Please let us know in advance so we can plan accordingly.

  • We are based in London but operate nationwide – wherever the pancakes are needed, we’ll be there!

  • Yes! We run a weekly pop-up market stall at various locations across London. Get in touch to find out where we’ll be next — we’d love for you to come by for a taste.